Whitepaper: 5 best practices for optimizing discovery and CMDB across IT Ops

Geen categorie October 1, 2025

A comprehensive configuration management database (CMDB) captures all the components of an enterprise’s information technology system. It is a trusted source of information about configuration items (CIs) and endpoints across today’s on-premises, multicloud, and hybrid IT environments.

This information comes from IT discovery, which is the process of understanding and mapping a system to build a clear picture of CIs and endpoints via automation. Services Mobile devices

However, while enterprises use IT discovery and CMDB tools extensively, they don’t always configure them to maximize value in their IT operations. When this happens, they may miss out on the benefits of improved asset management, service mapping, troubleshooting, cybersecurity, and change management among other areas.

This guide explains the different approaches enterprises can take for discovery and CMDB and describes how various stakeholders can shape their results to suit their roles.

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